Effective Date: 10/12/2026
S4 Electric LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services or interact with our website, s4electricllc.com. By accessing or using our website, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information that is automatically collected when you use our website.
- Personal Information: Includes your name, email address, phone number, service address, billing information, and other details you provide when requesting an estimate or booking services.
- Usage Information: We may collect information about your interactions with our website, including your browsing activity, device information, and other related data.
- Mobile Messaging Data: If you opt in to receive text messages, we collect your phone number and your responses to our messages.
2. How We Use Your Data
We use the information we collect for the following purposes:
- To provide the services you request, including estimates, service scheduling, appointment confirmations, reminders, invoices, and project updates.
- To respond to your questions and provide customer care.
- To improve our website and services, based on your interactions and feedback.
- To comply with legal obligations and protect our rights.
3. How We Share Your Data
We do not sell, rent, or trade your personal information. We only share your information with trusted service providers who help us operate our business, such as scheduling, invoicing, payment processing, website hosting, and text messaging providers. These providers may only use your information to perform services on our behalf. We may also disclose information when required by law or to protect the rights, property, or safety of S4 Electric LLC, our customers, or others.
Important: SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Text Messaging (SMS)
If you opt in to receive text messages from S4 Electric LLC, we will send messages related to your service, such as appointment confirmations and reminders, scheduling updates, estimates, invoices, and customer care. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for help, or call us at (262) 440-3899. For full details, see our Terms & Conditions.
5. How We Protect Your Data
We take the security of your personal data seriously and use reasonable measures to protect your information, including:
- Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted through our website.
- Access Control: We limit access to your personal data to team members who need it to perform their duties.
Although we use security measures, no data transmission over the internet or storage method is completely secure. We are committed to protecting your information to the best of our ability but cannot guarantee its absolute security.
6. How to Opt Out of Data Usage
You have the right to opt out of receiving communications from us. If you no longer wish to receive text messages, you can opt out by:
- Replying STOP to any text message you receive from us.
- Calling us at (262) 440-3899 or reaching out through our contact page to request that your number be removed from our messaging system.
You may also contact us to request access to, correction of, or deletion of the personal information we hold about you.
7. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact S4 Electric LLC by calling (262) 440-3899 or through our contact page.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date at the top will be updated to reflect the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
